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ORDERING GUIDELINES

Have a question about how to order our products? Check here for a complete guide on how to order and other product related information.

 

CONTENTS

PLACING AN ORDER IN UK, EUROPE, AND WORLDWIDE

Campden Instruments Ltd.
P.O. Box 8148
Loughborough, Leicestershire. LE12 7XT.
England
Telephone: +44 1509 814790
Fax +44 1509 817701
Email: uksales@campdeninstruments.com

PLACING AN ORDER IN THE AMERICAS

Campden Instruments Ltd., US Office
3700 Sagamore Parkway North
Lafayette, IN 47903
Toll-Free: (800) 428-7545 (USA only)
Phone: (765) 423-1505
Fax: (765) 423-4111
Email: ussales@campdeninstruments.com

PHONE ORDERS

All phone orders need to be accompanied by a hard copy of your order. All must include the following information:

UK AND EUROPEAN TERMS

There is a £50 / €75 minimum order on all sales. Open accounts can be extended to most recognized educational institutions, hospitals and government agencies with an established trading history, with net amount due 30 days from the date of invoice. When payment with order applies, this can be done by direct bank transfer or paid by VISA or MasterCard. Companies, students and individuals may call for a credit application. We require a hard copy of your order by mail or fax in all instances.

INTERNATIONAL TERMS

There is a £100 minimum order. Payment must be made in advance by: draft drawn on a major UK bank; wire transfer to our account; charge with VISA, MasterCard, or confirmed irrevocable letter of credit for which an administration charge will apply. Proforma invoices on company headed paper will be provided upon request.

QUOTATIONS

Quotations are supplied as requested. Written quotations will include the price of goods, plus estimated shipping and handling if requested. Quotations are valid for 90 days; following that time, prices are subject to change. In such a case, please ask us to requote your order.

WEEE METHODOLOGY

Labelling
All electrical and electronic equipment supplied by Campden Instruments must be marked with the symbol:

WEEE Bin

All electrical and electronic equipment manufactured by Campden Instruments will have this symbol included on their ID / Rating plates. Any imported EEE sold into Europe and the UK must also be labelled with this symbol. In the first instance the supplier of the EEE should be asked to put this symbol on any EEE supplied to Campden Instruments, if this is not possible Campden Instruments should put this symbol on any EEE before it leave the factory.

Disposing of WEEE
It is Campden Instruments' responsibility to ensure that any WEEE that we have put on to the market after 13th August 2006 is treated and recycled correctly.

Customers should be made aware of our WEEE compliance statement which can be found on the Website.

If a customer contacts Campden Instruments wishing to return WEEE for disposal, they should be referred to the information on the website and given a decontamination note and returns note. The decontamination note should be filled out the same as any return. The returns note should be included in the returned package state that the product has been returned for disposal.

WEEE will be kept on site at the factory in a designated area until there is a large enough quantity to arrange a collection by DHL Envirosolutions.

Data Collection
Any EEE manufactured or imported for sale in the UK must be counted as potential WEEE.

Each product that falls into this category must have a finished weight value entered in the part screen on EMAX. If a product does not have a value entered in to this field the product should be weighed before packing and the value should be entered at this stage. If a product is redesigned then it should be re-weighed and then new weight should be put into the field.

At the end of each period a report can be ran from EMAX which will detail the total weight of EEE put on to the market in the UK only during a designated period, this information should then be passed on to DHL Envirosolutions at their request.

DHL Envirosolutions should also be advised of the companies full annual turnover each year.

Copies of all data and practices regarding WEEE are kept in a file in the production office.

CONTACT US

Campden Instruments LTD
P.O. Box 8148
Loughborough, Leics.,
LE12 7XT. England

Tel: +44 1509 814790

uksales@campdeninstruments.com

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CONTACT US

Campden Instruments LTD
P.O. Box 8148
Loughborough, Leics.,
LE12 7XT. England

Tel: +44 1509 814790

uksales@campdeninstruments.com

Copyright © 2009 - 2017 Campden Instruments LTD. All Rights Reserved.